Frequently Asked Questions

When will I get my order?


If you live in United Kingdom and order 2nd class, it will takes 2-5 working days (during holidays it may take a bit longer. If you order 1st class, it will take 1-2 working days. If you live outside of United Kingdom, it may take anywhere from 1-5 weeks.




My question is not here?


If you can't find an answer for your question, please use the Contact page :)




Do you do Custom stickers?


Unfortunately not at the moment. If there is a small detail you'd like to change in your order, I would suggest to Contact me first :)




Do you ship Worldwide?


Yes! :)




Can I cancel my order?


If your order hasn't shipped yet, please contact annika@anniscrafts and we'll do our best to help.




Can I edit/change my order?


If your order has not yet been dispatched, we may be able to amend it. Please get in touch by emailing annika@anniscrafts.com and we’ll check.
Please note that if your order has already shipped, unfortunately, we’re not able to amend it.




My order hasn't arrived yet, what should I do?


Most orders arrive within the timescales estimated on our Shippings & Returns page. However, sometimes things outside our control can slow the postal system down a little. Postal delays can be caused by bad weather, slow depot processing and the customs office if your order is going overseas.
It’s also worth checking that the delivery address that you provided for your order is entirely accurate.
The customer would be responsible for covering the cost of re-sending the item if an incorrect address has been provided.
If you’d still like to get in touch, just drop us an email to annika@anniscrafts.com





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Mon - Fri: 9am - 10pm   ​​Saturday: 9am - 11am

Sunday: Closed

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